Broadway Grosses: Hello, Dolly! Star Bette Midler Packs Houses in Farewell Week

first_imgBette Midler wrapped up her Tony-winning, record-breaking run in the hit revival of Hello, Dolly! this weekend and audiences didn’t miss the chance to catch her celebrated performance once more. The star who made a decades-in-the-making Broadway-musical return packed the Shubert Theatre as crowds caught her dynamite performance one last time. During Midler’s final week, Hello, Dolly! filled the Shubert to 101.65% capacity, bringing in a box office gross of $2,436,207.84. The Divine Miss M may have exited the building, but theater fans had better make plans to return to Hello, Dolly! as the show’s new headliner, Tony-winning icon Bernadette Peters, will walk down the staircase at the Harmonia Gardens restaurant beginning on January 20.Here’s a look at who was on top—and who was not—for the week ending January 14:FRONTRUNNERS (By Gross)1. Hamilton ($3,105,160.00)2. Hello, Dolly! ($2,436,207.84)*3. Springsteen on Broadway ($2,411,150.00)4. The Lion King ($1,941,493.00)5. Dear Evan Hansen ($1,741,089.66)UNDERDOGS (By Gross)5. Latin History for Morons ($525,021.50)*4. The Parisian Woman ($462,636.50)3. The Play That Goes Wrong ($418,670.00)2. John Lithgow: Stories by Heart ($307,280.40)1. The Children ($282,652.10)FRONTRUNNERS (By Capacity)1. Meteor Shower (102.03%)2. Come From Away  (101.97%)3. Hamilton (101.81%)4. The Book of Mormon (101.81%)5. Hello, Dolly! (101.65%)*UNDERDOGS (By Capacity)5. Latin History for Morons (81.66%)*4. The Play That Goes Wrong (79.55%)3. Kinky Boots (79.23%)2. The Phantom of the Opera (76.85%)1. School of Rock (73.61%)*Number based on seven performancesSource: The Broadway League View Comments Hello, Dolly! Related Shows Show Closed This production ended its run on Aug. 25, 2018last_img read more

Five keys to a strong complaint management program

first_imgby: Rebecca DrebinComplaint management used to be so simple. Perhaps your institution looks back fondly on the days when complaints were usually over the phone about a billing issue. But in this day and age, customers, members, and even employees have a cornucopia of complaint outlets, such as Facebook, Twitter, Yelp, and of course, the CFPB’s complaint database or even your institution’s own website. In this era of prolific information sharing, consumers are complaining in more ways than ever before. That’s why every institution needs an effective response system. Here are five key points to assist financial institutions in accomplishing this task.1. Perform a Risk AssessmentEvery institution needs to—as we like to put it—know who they are. It’s important to know where your institution already stands relative to complaint management. This includes understanding your overall risk profile based on assessments of both your magnitude of risk exposure and your quality of risk management (see Figure 1). The gap between the two is your residual risk. It’s impossible to overemphasize the importance of a risk assessment. If, after evaluating these factors, you discover that your institution’s residual risk is high, you will need to focus on developing strong complaint management procedures. If your residual risk for this area is low, either your program is already working well, or you have a lot of happy customers or members. If the latter is true, it’s still a good idea to work on developing a sound complaint management policy, because in this day and age, it doesn’t take much to send a customer or member on the warpath.2. Discover ExpectationsSecondly, before you can really start to improve your policy, it’s important to know what’s expected from both examiners and consumers. This means you need solid, up-to-date knowledge of regulations, and a knowledge of which parts of these regulations examiners focus on. For example, when you’re creating your Complaint Management Policy, it can be a good idea to take a look at the CFPB’s examination guide, so it incorporates preferred practices that your institution would ideally have in place. continue reading » 3SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Sarens supports Amrun project

first_imgThe USD1.9 billion Amrun project in Weipa, North Queensland will see the construction of a mine and port that promises to expand production at a major bauxite deposit.A ro-ro vessel was used to transport the modules from the port of Henderson, Perth, to port facilities near the final project site. As the port was unable to accommodate vessels of this size, Sarens transhipped the modules onto a barge for delivery to the port.60 axle-lines of SPMTs and a PJ250 jacking system were used to offload the modules, before transporting them to the project site, approximately 35 km away. A video of the project can be viewed here.  www.sarens.comlast_img